Returns
Whilst the utmost care is made to ensure that you order is packed securely and that it is delivered damage free, on the very odd occasion an item may be damaged in transit.
This refund policy does not apply to goods which have been used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.
If you wish to return a faulty product we will happily repair, exchange or refund subject to the following:
- Notify us of any damaged Goods within 24 hours of receiving by email at Mooandihoomedecor@gmail.com
- Evidence of the faulty product is provided.
- Evidence must be provided with 5 days of receiving your good to Mooandihoomedecor@gmail.com
- Refunds can only be credited back to the credit card that was used to make the original purchase.
Moo & I Home Decor do not allow change of mind returns, so please choose carefully.